Hail Damage
Dents Charlotte is pleased to provide hail repair to your vehicle. In the case that your vehicle is caught in a hail storm, service is available to get your car completely repaired in as little as one day depending on the extent of damage. Rapid repair of hail dents is the best way to save time, and money, and keep your paint original. As a general rule, hail damage does not occur w/ hail less than .75inch diameter. Dents beyond 2.5 inches in diameter and that are caused by hail damage also do not generally repair as effectively as smaller damage. Any side molding, or accessories that are not a part of the actual body surface metal of the car are usually purchased separately and re-installed new if they are damaged from the storm.
Steps to Repairing Hail Damage:
There are several steps involved in repairing hail damage. We generally start with gentle and careful liner removal to access the backside or underside of panels. After liners are removed the dents are restored by a technical process of re-establishing the original appearance of the panel to match that of the normal surface on your vehicle. This should not affect your paint in any way. Dents can be removed from sheet metal, and aluminum panels, although aluminum is more labor intensive and at increased cost. The panels are Quality Controlled for original appearance, liners are re-installed, and the vehicle is prepared for delivery. We can also offer our customers exclusive Automotive Detailing after hail repair that includes cleaning, color sanding, compounding, glazing, and waxing the vehicle. Detail service is provided by a separate organization at additional costs and must be scheduled ahead of time. Although you may purchase detail service at increased costs, we at Dents Charlotte feel, it is well worth the price to protect your vehicle.
Insurance Claims:
Insurance companies often prefer Paintless Dent Removal(PDR) for hail damaged cars due to the cost and time savings involved. Dents Charlotte Inc. has worked with almost every major provider of Automobile Insurance, and regularly completes work for several of the largest providers in the United States who have customers with hail damage. If, for any reason you have hail damage and questions involving insurance coverage, Dents Charlotte will be pleased to help you handle your insurance questions and needs involving hail damage. We can work directly with your insurance provider regarding claims and help arrange you to be picked up with your rental car agency after dropping your car off with us.
Hail Estimates:
Dents Charlotte Inc. provides estimates at any number of locations for hail damage. We have strategically arranged agreements with various shops at locations in Charlotte, NC, and we service counties around Charlotte, NC including parts of North Carolina and South Carolina. We specifically service Concord, Kannapolis, Mooresville, Huntersville, Cornelius, Davidson, Lake Norman, Gastonia, Gaston County, Fort Mill, Tega Cay, Lake Wylie Rock Hill, Indian Land, Waxhaw, Monroe, Union County, Indian Trail, Stallings, Matthews, Mint Hill, and of course Charlotte Mecklenburg. We can also arrange to have you visit our primary shop by first making an appointment with one of our Estimate Specialists to meet you there at 3530 Smith Farm Rd., Matthews, NC 28104. We are more than pleased to send you to any of our affiliate shops where you will receive an estimate that's within Insurance company pricing parameters for the standards of the PDR industry. Dents Charlotte Inc., will also follow up with your insurance providers on any additional funds needed to complete your repairs. We know you're busy with your own obligations and want to make your experience as pleasurable as possible when you choose us to provide hail repair or body repair to your vehicle. Please contact us with any questions you may have about an appropriate shop for your location by calling 704-965-7409 or 980-322-5895 or send us an email at info@dentscharlotte.com.
Large Scale Hail Damage and Our Mobile Hail Team
Dents Charlotte is pleased that you are considering using our organization for your hail repair needs. Dents Charlotte has an array of professional technicians we have put together to staff our Mobile Hail Team. If you are a shop, dealership, or any other entity wishing to have our services and take advantage of our seamless system for delivering top quality repair results rapidly, on a large scale or for a large number of vehicles, we will be more than pleased to sit down with you and discuss how our Mobile Hail Team can make this work for your organization. We maintain regular technicians that can provide hail repair, but we also offer access to our hail team of internationally traveled, and comprehensively qualified hail technicians. We not only have the ability to provide a hail team with each technician having an average of 15 to 20 years of experience at repairing hail for your needs, but can provide the personnel for appropriate removal and installation of liners, panels, etc., as well as processing of paperwork and insurance supplements. We are pleased to provide this to you and feel you can help build stronger relationships with your current customers as well as providing excellent service to new customers affected by hail catastrophes. We look forward to assisting you and your staff in keeping your customers happy now and in the future.
Note to Customers with Current Claims:
If you have already received an estimate for hail damage from your Insurance Company or their catastrophe team, please do not contact Dents Charlotte to seek an additional or alternative estimate. Although our initial hail estimates are a useful guideline for hail repair costs, Insurance Companies make the ultimate call on the initial estimate. We are more than pleased to schedule your automobile for repair after your initial insurance claim if you've already gotten one, and request additional funds if necessary using a supplemental by contacting your provider directly once the vehicle has arrived at one of our shops for repair. We do not control deductibles for insurance. Paying your deductible is an agreement by law, you've made between your insurance provider and you, when you purchased insurance and you must pay it at the time your vehicle repairs are completed, as it generally covers the difference in the total damage estimate, and what insurance will provide to do repairs. If there's any discrepancy for repairs like something we cannot repair using PDR, we will deduct that from the overall price of the repairs. If for any reason, that leaves a balance owed to you, we will refund your money upon completion of your payment to Dents Charlotte for completion of our portion of repairable PDR related damage.
